Returns & Exchanges
Find information about returns & exchanges by clicking here. Find information about shipping here.
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Payment, Orders, Lens Processing, & Shipping
5 articles
Articles
Custom Cut Lens Processing & Shipping (Rx & Seasonal)
Prescription Lens Processing Once a prescription lens order is placed, the Avulux lab surfaces, cuts, and mounts the lenses into the frames chosen at checkout. Prescription lens orders, on average, take one to two weeks. Rarely, due to shipping delay
Payment Methods, Financing, and Gift Cards
Direct Payment Methods Payment via Credit Card or Debit Card Payments via credit or debit card are accepted on Avulux.com. Avulux uses Shopify Payments as the credit card processor. Payments are PCI compliant and encrypted. Shop Pay, Apple Pay, Googl
Insurance Coverage
Health Insurance While we're unable to bill your insurer for your purchase, you may be able to request reimbursement for your Avulux purchase from your insurer. We'd be happy to provide any documentation you may need to request reimbursement from y
International Shipping, Duties, & Taxes
International Shipping Avulux orders ship from the United States (including avulux.com, avulux.ca, and avulux.co.uk orders). Shipping options at checkout marked as Worldwide, DHL, UPS Worldwide etc. signify that your shipment will arrive from outis